FREE WORLD WIDE SHIPPING OVER USD $50
FREE WORLD WIDE SHIPPING OVER USD $50
Cart 0

FAQs

What is your Ordering process?
Our order process is straightforward.

  1. Upon completing your payment details during the checkout process, you should shortly receive a confirmation notice at the provided email address.
  2. A shipping confirmation email should follow 3 - 5 business days (read more on the Shipping & Handling page).ย 
  3. Email the customer service team, if further assistance is required at any point.
  4. Once your order is shipped, you will receive a tracking number (if available) that you can use to get the latest updates on your shipment. We will also automatically notify you via email of any critical tracking information.
  5. The tracking number will only be available after the item is shipped.


Shipping & delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?
Yes. We provide free shipping above $50 to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries, we will contact you.

How long will the order take to reach me?

Average Shipping Times

๐ŸŒ 3-5 Weeks (Worldwide)

๐Ÿ‡บ๐Ÿ‡ธ 2-3 Weeks

๐Ÿ‡ฌ๐Ÿ‡ง 2-3 Weeks

๐Ÿ‡จ๐Ÿ‡ฆ 2-3 Weeks

๐Ÿ‡ช๐Ÿ‡บ 2-5 Weeks

๐Ÿ‡ฆ๐Ÿ‡บ 3-4 Weeks

๐Ÿ‡ธ๐Ÿ‡ฌ 2-4 Weeks

๐Ÿ‡ง๐Ÿ‡ท 2-5 Weeks

๐Ÿ‡ฎ๐Ÿ‡ณ 3-5 Weeks

๐Ÿ‡ฒ๐Ÿ‡พ 2-4 Weeks


*This doesnโ€™t include our 1-3 days processing time.

Do I have to pay tax?
Physiotherapytools cannot be held responsible for customs charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay an additional fee.

Physiotherapytool.com is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. The customer is responsible for filing all claims. Also, kindly note that on rare occasions, customs agents may delay delivery of some packages.

What form of payment do you accept?
We gladly accept

  • Visa
  • MasterCard
  • American Express
  • Discover Card.
  • Paypal


Is it safe to shop on your site?
Yes. We understand that the safety of your personal information is critical to you. To protect your data and credit card information from unauthorized access physiotherapytool.com Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions

The payments are processed by a third party secure service. We do not store or have access to your credit card information at any time.